Covid Distruption to NSW deliveries

28 July 2021

 Dear Valued Customer,


Our Warwick Farm location was affected by COVID on the 26 July 2021, although operations has since stabilised, the site is experiencing delays in


distribution. In addition, the operational demands to continue servicing restricted Local Government Areas (LGAs) remain challenging.

 Unfortunately, temporarily Direct Freight cannot accept further consigned deliveries addressed to these restricted LGAs. Before consigning freight


we kindly ask you check and ensure the destination suburb is not within affected LGA.


A detailed list of affected suburbs is attached for your convenience.

 Pickups within these LGAs will continue to operate as expected.


 Our commitment is that this disruption is short and minimised. Strategies such as extended hours and weekend operations have been implemented


to lessen the disruption.

 We apologise for the inconvenience to our valued customer and thank you for your continued patience and understanding in these challenging times.


 Thank You,


 Direct Freight Express


Dear Valued Customer,

We would like to inform you that our Warwick Farm location has been affected by COVID. We do expect delays for a short period of time

to our operations from this location.

Our Warwick Farm location services East Sydney, South Sydney, South-West Sydney and Wollongong regions. Our alternative Sydney

Depot Kemps Creek remains fully operational and will increase capacity during this period.


Direct Freight Express is committed to the health and safety of our employees and their families, our customers and the wider community,

whilst ensuring we continue our services as an essential provider to our valued customers and suppliers.

We thank you for your understanding and patience during this challenging period.

Kind Regards,

Direct Freight Express