Caswell Australia will be closed from Friday the 19th December 2025 until Monday the 12th January 2026
Any orders placed during this time will be processed on the 12th January 2026
During the closure periods there will be no phone support.
We wish you a Merry Christmas and a Safe and Happy New Year!
Caswell Australia will be closed from Friday the 20th December until Monday the 13th January 2025
Any orders placed during this time will be processed on the 13th January 2025
During the closure periods there will be no phone support.
We wish you a Merry Christmas and a Safe and Happy New Year!
Due to personal circumstances phone support will not be available until the 11th of June 2024. We will still endeavour to answer emails during this time. Any orders received during this time will be shipped on Wednesday 12th June 2024.
We apologise for any inconvenience.
Caswell Australia will be closed from Wednesday the 20th December until Wednesday the 3rd January 2024
Any orders placed during this time will be processed on the 3rd January 2024
During the closure periods there will be no phone support.
We wish you a Merry Christmas and a Safe and Happy New Year!
28 July 2021
Dear Valued Customer,
Our Warwick Farm location was affected by COVID on the 26 July 2021, although operations has since stabilised, the site is experiencing delays in
distribution. In addition, the operational demands to continue servicing restricted Local Government Areas (LGAs) remain challenging.
Unfortunately, temporarily Direct Freight cannot accept further consigned deliveries addressed to these restricted LGAs. Before consigning freight
we kindly ask you check and ensure the destination suburb is not within affected LGA.
A detailed list of affected suburbs is attached for your convenience.
Pickups within these LGAs will continue to operate as expected.
Our commitment is that this disruption is short and minimised. Strategies such as extended hours and weekend operations have been implemented
to lessen the disruption.
We apologise for the inconvenience to our valued customer and thank you for your continued patience and understanding in these challenging times.
Thank You,
Direct Freight Express
Dear Valued Customer,
We would like to inform you that our Warwick Farm location has been affected by COVID. We do expect delays for a short period of time
to our operations from this location.
Our Warwick Farm location services East Sydney, South Sydney, South-West Sydney and Wollongong regions. Our alternative Sydney
Depot Kemps Creek remains fully operational and will increase capacity during this period.
Direct Freight Express is committed to the health and safety of our employees and their families, our customers and the wider community,
whilst ensuring we continue our services as an essential provider to our valued customers and suppliers.
We thank you for your understanding and patience during this challenging period.
Kind Regards,
Direct Freight Express